Effective Date: 6/9/2025
1. Overview
Welcome to Linden Tree Pottery! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://lindentreepottery.com (the “Site”). Linden Tree Pottery is powered by WooCommerce, a WordPress-based e-commerce platform.
2. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Your IP address
- Web browser
- Time zone
- Cookies and browsing behavior
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect:
- Name
- Billing and shipping addresses
- Payment details (processed securely through our payment gateways — we do not store full card numbers)
- Email address
- Phone number
If you create an account, we also store your login credentials (encrypted), order history, and preferences.
3. How We Use Your Information
We use your data to:
- Fulfill orders and deliver products
- Communicate with you (order updates, shipping, customer support)
- Send occasional promotional messages (you can unsubscribe anytime)
- Improve our products, website, and customer experience
- Comply with legal obligations
4. How Your Information is Shared
We never sell your personal data. We only share it with trusted third parties necessary for operating our store:
- WooCommerce – to power our online store
- Payment processors (e.g., Stripe, PayPal) – to securely process transactions
- Shipping providers (e.g., USPS, UPS) – to deliver your orders
- Email platforms – to send order updates and newsletters (if opted in)
- Website analytics tools – to better understand how visitors use our site
We may also disclose your information if required by law or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies to:
- Keep your shopping cart active
- Understand site usage via Google Analytics or similar tools
- Personalize your experience
You can manage or disable cookies via your browser settings, though some features of our Site may not function properly if you do.
6. Your Rights
If you are located in the EU, UK, or California, you may have rights including:
- Accessing the personal data we hold about you
- Requesting corrections or deletion of your data
- Opting out of marketing communications
- Requesting a copy of your data
To exercise any of these rights, please contact us at [insert email].
7. Data Security
We use secure SSL encryption and rely on WordPress and WooCommerce best practices to protect your data. Payment data is handled by third-party processors and is never stored on our servers.
8. Data Retention
We retain order information for tax, accounting, and customer service purposes unless you request deletion. Account data remains active unless you delete your account.
9. Children’s Privacy
We do not knowingly collect data from children under the age of 13. If you believe your child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for legal reasons. We encourage you to review this page periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Linden Tree Pottery
Email: camela@lindentreepottery.com
Website: https://lindentreepottery.com